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Delivery, Shipping, and Packaging FAQ

This section answers common questions regarding our delivery times, shipping methods, and packaging. We ensure efficient, secure delivery of our products with careful packaging to guarantee they arrive safely and on time.
Dec 17th,2024 227 Views
Q: When can you ship the goods?
A: About the soft shell chambers. If you catch our sotck, we will delivery it in two weeks after payment received. Or usually takes 2-3 weeks. About the hard shell models, it usually take 25-30 working days. We not only need to produce, but also need time to test to ensure that the chamber is 100% no problem.
 
Q: Do I need to pay customs taxes?
A: The delivery method we checked for you is by DDP service, door to door service, including the tax and customs, the forwarder agent will handle everything and you do not need to pay tax
 
Q: Can you provide door-to-door installation?
A: Our oxygen chamber are all finished chamber, when you receive chamber you can connect oxygen concentrator with chamber and use directly, do not need to install,very easy to use and operate
 
Q: Can you customize double-layer packaging boxes? (Hydrogen machine)
A: Yes we can customize double layer carton for you
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